⦿ How Long Is The Production Time For A Product?
All products sold will go through our standard production procedure. Because each piece is handcrafted and we work with some of the most skilled craftspeople in the industry, manufacturing takes at least 1-2 Days. With the best workflow, we always put out our best effort for quality items before sending anything to any of our customers.
⦿ Missing Package: Tracking says delivered but didn't receive it yet.
Contact Our Support Team Immediately Via Email or the Contact Us Page.
⦿ Is The jewelry made in real gold?
Yes All are real 18K Gold and Sterling 925
⦿ What are the methods of payment?
PayPal, Master Card, Stripes
⦿ What happens if the gold fades?
If you get a lifetime warranty, follow Precautions and Product Maintenance, it will fall under a one-time replacement warranty. If not we will not be responsible for fading. So There is no refund or replacement.
⦿ How should I store and protect my jewelry?
Jewelry should be kept dry. If your jewelry is not used frequently, keep it stored in the provided dust bag. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area. Avoid storing the jewelry with rubber products. Always remove your jewelry when applying colognes, perfumes or other chemical products.
Chlorine, especially at elevated temperatures, can permanently damage or discolor your gold jewelry. Gently clean your gold or vermeil jewelry with a soft polishing cloth. Be sure not to over-polish jewelry, especially vermeil, because it can damage the finish.
⦿ What is the Refund & Return Policy?
Please Check Our Refund & Return Policy Page